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License Agreement

Last updated 5 October 2026

Draft. Some company details are still being added and are marked below.

This License Agreement is between WIN GRAVITY SRL ("Wingravity", "we"), registered in Romania with its office at Strada Dacia, nr. 1, Camera 1, 700259 Iași, and the business or organisation that buys or uses a SmartDecision license ("you"). You accept it when you buy a license, enter a license key, or install or use the software. It is part of our Terms of Service.

1. Definitions

  • Software: SmartDecision, in any form we provide it (container images, binaries, the installer, and offline bundles), its updates, and its documentation.
  • License key: the key we issue for your license. It names your organisation, your plan, the number of production instances, and the end date.
  • Production instance: one installation of the Software that serves live business use, for example decisions your own systems rely on.
  • Non-production instance: an installation used only for development, testing, staging, or training, and never for live business use.
  • Term: the period your license key is valid for, normally one year.

2. What you may do

During the Term, we grant you a non-exclusive, non-transferable right to install and use the Software on servers you control, including cloud servers in your own accounts, for your organisation's internal business purposes:

  • on up to the number of production instances in your license key, and
  • on up to two non-production instances for each production instance you license.

Your employees and the contractors who work for you may use the Software on your behalf. You are responsible for their use.

3. What you may not do

  • Sell, rent, lend, sublicense, or redistribute the Software or your license key.
  • Offer the Software to third parties as a hosted service, or use it to make decisions for other organisations as a service.
  • Share your license key outside your organisation, or use it on more production instances than it allows.
  • Remove, bypass, or modify the license checks or the notices in the Software, or help anyone else do so.
  • Reverse engineer, decompile, or disassemble the Software, except to the extent the law allows despite this restriction.

4. When your license ends

If your license is not renewed, your right to use the Software ends at the end of the Term. So that an expired license never stops your operations without warning, the Software winds down in stages after the expiry date instead of stopping at once:

  1. It warns every user inside the application before and after the expiry date.
  2. After a grace period it may become read-only: your rules stay visible and exportable, but cannot be changed.
  3. After a further period it may stop answering decision requests. Decision requests keep working for at least 30 days after the expiry date.

A new, valid license key restores everything at once. We never disable the Software remotely: it does not contact us, and all of the above happens on your own servers. With an expired key you can still download the versions released before your license expired, for example to reinstall after a hardware failure.

5. Your data

The Software runs on your infrastructure. The decisions, rules, and data you put into it stay there and are not sent to us; the Software sends no telemetry. You are responsible for operating, securing, and backing up your installations, and for the data you process with them.

You are also responsible for the business rules you create and the outcomes they produce. Drafts written by the built-in AI are suggestions: review and test them before you rely on them. The Software does not give legal, financial, or compliance advice.

6. Third-party components

The Software includes open-source components and, if you choose the built-in AI, a language model published by a third party. These are licensed to you under their own licenses, which we list in the documentation and ship with the Software. Nothing in this agreement limits your rights under those licenses.

7. Updates and support

During the Term you may download and use new versions of the Software. Support and the versions we maintain are described in the Terms of Service. Updates are covered by this agreement unless they come with different terms.

8. License compliance

Once a year, and on at least 30 days' notice, we may ask you to confirm in writing how many production and non-production instances you run. If you use more than your license allows, you will pay for the extra production instances at our current price, for the period you used them.

9. Ownership

The Software is licensed, not sold. We and our licensors own all rights in it. If you send us feedback or suggestions, we may use them without obligation to you.

10. Warranty

During the Term we will make reasonable efforts to fix reproducible defects in the supported versions of the Software that you report to us. Apart from this, and to the extent the law allows, the Software is provided "as is", without other warranties, including fitness for a particular purpose. We do not promise that it will be free of errors or interruptions.

11. Liability

Our total liability under this agreement is limited to the amounts you paid us for the Software in the 12 months before the event that caused the claim. We are not liable for indirect or consequential losses, lost profits, lost revenue, lost data, or the outcomes of business rules you create. These limits do not apply to liability that the law does not allow us to limit, including liability for intent or gross negligence.

12. Termination

Either party may end this agreement if the other materially breaches it and does not fix the breach within 30 days of written notice. When the agreement ends, you must stop using the Software and delete your copies, except for copies you must keep by law. Sections 5, 9, 11, and 14 continue to apply.

13. Export and sanctions

You will not use, export, or make the Software available in violation of the export control and sanctions laws that apply to you or to us.

14. General

  • This agreement is governed by the laws of Romania. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The competent courts at our registered office have jurisdiction over any dispute.
  • You may not transfer this agreement without our written consent, except to a successor of your whole business. We may transfer it to a successor of our business.
  • Together with the Terms of Service, this is the whole agreement about the Software. If a provision is invalid, the rest still applies.
  • We send notices to your billing and technical contacts by email. Send yours to support@smartdecision.io.

SmartDecision is designed, built, and backed by Wingravity. Copyright © WIN GRAVITY SRL. All rights reserved.

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